METER READINGS

Upward Spiral 1471 has implemented and manage meter reading on behalf of Ekurhuleni Metropolitan Municipality of all water and electricity meters in the assigned region, by providing and supervising meter readers, as well as carry out the function of data processing, which include, administrative supervisory and field personnel.

Upward Spiral 1471, has top of the range software, and electronic hardware. We are equipped with a fully functional call centre and back office.

Our meter reading management system is fully integrated with the municipal operating system. All reporting is fully automated and submitted to municipality after the closure of each cycle per billing period.  GIS and ICT capabilities are in place to analyse data, compile/sequencing of  routes and locate stands and meters.

All meter reading staff are trained and certified to execute any mandate relating to meter reading.

FUNCTIONS OF MANAGEMENT SYSTEM

  • Claimable check reads & re-reads
  • Illegal and tamper connections
  • Out of cycle meters
  • New/replaced meters
  • Meter number corrections
  • Data corrections
  • Defective meter kiosk
  • Defective protective structures